FAQ

What type of services do you offer?

We offer a range of quality services. Our four main car wash packages are: Basic, Practical, Popular and Prestige. Each package includes exterior cleaning with cotton towel hand dry service. Dirtier vehicles (pet hair, messy spills, children stains, etc…) may cost more and require additional time. Please advise the manager on duty upon arrival of any questions regarding the right package for your vehicle.         

Why choose Prestige Car Wash over others?

We differ in a few key ways. We offer a fast but thorough service to every vehicle that enters our wash. Most of our competitors offer detailing services which take hours to complete. So you end up leaving your car with them for an entire morning or worse the whole day. With any of our packages you will be in and out in around 20 minutes and get a thorough detailing – no cutting corners. That’s why our customers keep coming back to us!

Also, most car washes are automatic where you pull up to a machine, punch in a code and then you drive your vehicle into the bay. This is how we differ; when you pull up you will be greeted by an attendant who will take your key and start cleaning before it goes into the bay. The attendant will then drive-thru the bay and at the end of the wash bay, staff members will hand-dry your vehicle and begin cleaning the interior. The value of this detailed service is like no other!  We pride ourselves on  delivering a spotless vehicle 100% of the time.   

Do you offer a Loyalty program?

Yes, we offer a loyalty program PRESTIGE POINTS! Prestige Points is a fantastic way to earn free washes, discounted packages and a whole lot more. Being a part of our Prestige Points loyalty program also means you have access to promotions sent to your phone or email. Click here for more information.

Can I book an appointment?

We apologize, at the moment we are not booking any appointments.  If you require a specific service for your vehicle, please give us a call at 519-681-0896 and ask to speak with the manager on duty. 

Do you sell gift cards?

Yes we do! You can either give us a call at 519-681-0896, visit us online or drop by the car wash to pick up your gift cards. Gift cards and certificates have no expiry and are valid anytime.